My Sales Person at Continental (Sue) was like a second mother to me. She spent so much time focused on trying to get a better understanding of what would be a perfect match for my soon to be wife. I could immediately tell that I was dealing with a professional whose main focus was asking a lot of questions, not just showing me anything in the case. She had so much knowledge of all of the different lines, and the selection of engagement rings that Continental offers was second to none. She helped me secretly uncover a lot of the unknowns like, what size ring she wears, and what style ring does she like, all by giving me a few investigative lessons, allowing me to keep it a surprise.
When the day finally came to propose I was so nervous, but the look on her face when I pulled out the ring made me realize one thing . . . That I could not have done it alone! I want to thank Sue, and all of the people at Continental for their help. Your hard work and effort helped make a beautiful young lady very happy.
Thanks again.
Chris Russo
Mr. Smith,
I just wanted to take a minute to thank you for helping me in my search for the perfect engagement ring. On Saturday, July 19th, I proposed to my girlfriend, Britney, and she enthusiastically accepted. Surely, the evening would have been memorable, regardless of the ring I presented to her, but extending to her a ring that she loves and deserves made it the perfect moment.
Since that night, I have been showered with praise from friends, family, and most importantly, Britney. I have been sure to inform everyone of where I got it and the positive experience I had at Continental. Attached is a picture from the engagement night. Once again, thank you very much and I hope to continue our relationship in the future.
Best Regards,
Crosby
Dear Glenn,
I’m enjoying my rings – they are beautiful!
Thank you so much for all your help and expertise. It’s a good thing I live in North Florida because I would be in your store regularly. I love your jewelry!
Sincerely,
Teresa Jones
Glenn,
I just wanted to drop you a quick line to thank you and your staff at the store. Janay’s friendly and helpful manner towards my fiancé and I made the experience of shopping for our engagement ring a wonderful part of our engagement. I also wanted to thank everybody that stayed late after closing to get our engagement ring ready the same day. Your staff really made your store the obvious choice for our purchase.
Please thank your staff from us.
Jane and Alek
Glenn,
Just can't say it enough!
Thank you so much for your hardwork. Samantha and I are extremely grateful. She loves every aspect of the ring. The quality is top notch. Thanks for putting some great memories into our scrapbook.
Janay you did not fail me. On the contrary you always bail me out. You are always the first, last and only person I consult with on jewelry matters. You will continue to earn my business and you can always use me as a reference.
I mean I am dodging rocket attacks and waiting for the 7 hour time difference to get on the phone with you just to buy some jewelry.
If
that does't spell out customer loyalty, I don't know what does.
Sean
in Iraq
Dear Susan,
It has taken me a couple of days just to catch my breath following the breath-taking event I experienced on October 12th. There are only a few precious events in ones life that brand its memories into ones heart. I would like to think the birth of a child would be one of those times and on October 12th I watched with great anticipation the arrival of my life long dream! My husband’s deliverance of my dream wedding ring set and dream diamond!!I know that the deliverance of a piece of jewelry is not equal to a delivery of a baby, but …the anticipation and waiting can be just as exciting. I want to thank you for your all important guidance and help in making mine and my husband’s dream come true.
This was a very big and important decision we were making. We had been to several other jewelry stores in the Tampa Bay Area, and there were some very nice pieces of jewelry that I could have selected.
You were so patient with us and did not try to hurry us or sway our decision. You gave us the tools, your expertise and guidance, which allowed us to build our dream.
With much appreciation I would like to say “Thank You from the bottom of my heart!”
I know where to go now and who to see whenever I or my husband has any jewelry needs, AND where as well as who to send our friends!!
To a lasting relationship,
Barbara & Del Peeno
October, 2006
The ring's been burning a hole in my closet for 3 weeks....and I finally got a chance to propose Saturday night! And she said YES! And she LOVES the ring! You'll get a chance to meet her when we come in for wedding bands...
THANKS AGAIN!!!
Chris
To Don & Glenn Smith,
Diane and I got married on Sept.9th 2006. We came to your store and spoke to Susan Howell about our thoughts on our engagement ring and our wedding rings. She showed us a beautiful engagement band and let us select a diamond to fit our budget..Susan had a custom wedding band designed for me with 19 diamonds in a custom white and gold band. Susan went above and beyond her duties to make sure that everything was perfect.We continue to return to your establishment to purchase more and more beautiful jewelry because of Susan Howell and both of you," The Smith Brothers" Thanks for making our wedding dream come true,
Jonathan & Diane Raiskin
Dear Marya,
I just wanted to express my appreciation for making the extra effort to help us in our time of need. That ring had a lot of sentimental meaning to us and losing it was devastating. We are so happy that you were able to assist us with re-creating an exact duplicate. It means the world to me that when I look down, I don’t see a foreign piece of jewelry, I see the past and history that my previous ring held.
I know, pretty deep regarding a ring but it is a very special ring to us. I will be getting it surgically attached to my finger this time around… just kidding!
Anyways, Thank You so much for all your help, you really went above and beyond and we thank you for being so diligent in getting this order executed. Also for it coming early… No more panicking before the big day!
Continental Jewelers should be proud to have you on the team!
"Thank you for helping us design a beautiful engagement ring. It was an exciting process,
and we enjoyed every minute. You did an excellent job of understanding our needs."
"Now that our engagement is official, I just wanted to pass along my sincere thanks for all the assistance that you offered...
As for the ring, it has been very well received by my fiancée. We undoubtedly will continue to shop at Continental Jewelers,
as well as recommend many of our friends to your business as a result of your excellent customer service."
"I would like to thank you and the staff at Continental for the time and assistance given
to me in my effort to create replicas of my late Father's wedding band for the members of my family.
Your suggestions and guidance allowed me to present them with rings that look exactly like the original...
I know our rings will be a treasured remembrance of a man we loved dearly. Thank you for a job well done."
"I just wanted to say thank you for all your help in choosing a diamond and a ring.
They are both beautiful and Megan's feet have yet to touch solid earth. We never anticipated
that searching for the perfect ring would be as easy as it was. My thanks again to you and the
staff at Continental once again."
"We really appreciate all your help while selecting the engagement ring of my dreams.
The jeweler did a beautiful job customizing the design. Michael proposed to me at the
fair while we were stopped at the top of the Ferris Wheel."
My Sales Person at Continental (Sue) was like a second mother to me. She spent so much time focused on trying to get a better understanding of what would be a perfect match for my soon to be wife. I could immediately tell that I was dealing with a professional whose main focus was asking a lot of questions, not just showing me anything in the case. She had so much knowledge of all of the different lines, and the selection of engagement rings that Continental offers was second to none. She helped me secretly uncover a lot of the unknowns like, what size ring she wears, and what style ring does she like, all by giving me a few investigative lessons, allowing me to keep it a surprise.
Mr. Smith,
It has taken me a couple of days just to catch my breath following the breath-taking event I experienced on October 12th. There are only a few precious events in ones life that brand its memories into ones heart. I would like to think the birth of a child would be one of those times and on October 12th I watched with great anticipation the arrival of my life long dream! My husband’s deliverance of my dream wedding ring set and dream diamond!!I know that the deliverance of a piece of jewelry is not equal to a delivery of a baby, but …the anticipation and waiting can be just as exciting. I want to thank you for your all important guidance and help in making mine and my husband’s dream come true. 
The ring's been burning a hole in my closet for 3 weeks....and I finally got a chance to propose Saturday night! And she said YES! And she LOVES the ring! You'll get a chance to meet her when we come in for wedding bands... 
